Patient Feedback – Beacon Medical Service Group

95% of our patients would refer us to a friend

We listen. We care. We improve.

Your opinion matters…

Beacon Medical Services Group is striving hard to ensure we are delivering the best possible care to users of our services. Your feedback helps us understand what we’re doing well and where we can improve. Whether it’s praise for your care team, a suggestion for how we can do better, or a concern you’d like us to address, we want to hear from you.

Please answer honestly, as all information provided helps us to continuously improve our service offering to better suit the needs of our patients.

Below are links to the corresponding surveys for each of our services:

Your opinion matters…

Beacon Medical Services Group is striving hard to ensure we are delivering the best possible care to users of our services. In order to achieve this goal, we would appreciate if you could spare a few minutes to complete a customer satisfaction survey.

Please answer honestly as all information provided helps us to continuously improve our service offering to better suit the needs of our patients.

Below are links to the corresponding surveys for each of our services:

What Our Patients Say

98% of our patients would recommend our Services to friends and family

What our patients say

98% of our patients would recommend our Services to friends and family

“The two ladies that helped me and did the scan were amazing, I was so comfortable. They gave me loads of information about what was going on making me feel informed and putting my mind at ease, talking to me each step of the way, such amazing work!”

⭐⭐⭐⭐⭐Sam Worthington

“Prompt appointment is given. On attendance lovely staff and dealt with quickly”

⭐⭐⭐⭐⭐Ann Clark

“Quick response following referral and pleasant welcome when attending”

⭐⭐⭐⭐⭐Ann Clark

“Very pleasant staff, very thorough examination.”

⭐⭐⭐⭐⭐Ann Clark

“Very professional and kind people”

⭐⭐⭐⭐⭐Ann Clark

Help Us Keep Improving

If you’ve recently visited one of our clinics or used any of our services, such as audiology, ENT, MRI, private GP, or minor surgery, we’d love to hear about your experience.

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